Refund policy

🎀 Return & Refund Policy 🎀

At Ava’s Earcade, every pair of earrings is picked, packed, and sent with love (and maybe too much coffee ☕). Since earrings are considered personal items, for hygiene reasons, all sales are final. That means we don’t accept returns or exchanges—sorry bestie, once it’s yours, it’s yours. 💖

But! If your order arrives damaged, defective, or not quite what you ordered (hey, mistakes happen), please reach out within 7 days of delivery. Send me an email at avasearcade@gmail.com with your order number + a photo, and I’ll make it right—whether that’s a replacement or a refund. ✨

👉 TLDR:

  • 🚫 No returns or exchanges (earrings are personal, ya know)

  • ✅ Contact me within 7 days if something’s wrong

  • 💌 Email: avasearcade@gmail.com

Thanks for understanding and supporting this small biz—you’re the reason your girl can keep making lobes sparkle. 💖